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bc211: Connecting People With the Help They Need

Connecting services and resources to people in our community

bc211 is a confidential, multilingual, telephone, texting and online referral service providing free information. Its three digits 2-1-1 make it easy to remember. Highly-trained information and referral specialists link services such as mental health supports, shelter and housing, legal aid, addictions treatment, newcomer services, food banks and so much more to people seeking assistance. Its proven technology operates 24 hours a day, seven days a week, 365 days a year in over 160 languages.

When you call 2-1-1, you speak with a real person in BC - who knows it's not easy for anyone to ask for help from a stranger. He or she will listen carefully, ask questions to determine which service would be the best possible match for your needs, or you can search their extensive database of services at bc211.ca and based on your location, connect you to them.

bc211 connects people with the community and social services they need. And that's not all - it helps service providers instantly find resources for their clients and provides information for caregivers seeking help for their loved ones.

With bc211, you are never alone.

Visit the bc211 database by clicking the link here!

Why People Call 211 - example of a caller story

Lonely Senior Finds Great Programs in Her Community

A senior women is looking for activities to keep her busy. Her husband died a couple years ago, the children live in Ontario and she is often lonely and bored. The 211 Specialist looked up social groups for seniors in her community and referred the senior to a local senior's support service drop-in centre that organizes activities and social events for seniors.